Hi Everyone
As you can tell I am very new at blogging, but am looking forward to this new way of communicating with our customers. This has been an extremely quiet week in the kennels and cattery which has given us time to prepare for the Christmas rush.
Yesterday a lot of the staff were huddled around my kitchen table preparing our yearly Christmas cards to send out, so many of you will be recieving them over the next few days. This is very late for us, they are usually out the first 2 weeks of December. The main news you will see in the card is that we at Lodge Farm are NOT increasing our charges this year. Last year we needed to because of the VAT increase, but thankfully we have been able to hold the prices this year.
Lodge Farm Boarding kennels are still one of the few kennels that lead walks each and every dog twice daily. I feel this is a real benefit, as I do not like dogs shut up in a small area for long periods of time, especially when this can sometimes run into weeks. The dogs love it, and most of them dont seem to mind the cold wet weather either. At the moment the individual heat lamps are on 24 hours of the day, so the dogs and cats seem to love lazing under them and with the insulated kennels they are lovely and cosy at night when the hatch is shut.
We still have a few spaces left for Christmas and New Year. The dogs still get walked twice daily as all the staff know it is a 365 day a year vocation. We also open the christmas presents if their owners leave them one. If the dog does not have a sensitive stomach, they also get some christmas turkey too. That goes for the cats also, of course.
Our opening hours for the reception and Lodge Farm shop is 12pm closing Christmas Eve, Closed to the public Christmas and Boxing days, then open normal hours on the Tuesday 27th December. New Years eve is 12pm closing, then closed New Years day, but open as usual 2nd January.
Myself, James and all of the staff wish all of our customers, prospective customers and bloggers a very happy Christmas and Best wishes for 2012.
Helen
Thank you for taking noisy Hooch over Christmas! WE have relatives who are allergic to dogs. Although we will miss him over Christmas I know he enjoys his stays with you as he is always so excited to see you. Thank you for taking such good care of him this year , we will continue to be loyal customers due to your great service. Wish you all a Merry Christmas and thank you once again x
Thank you for your Christmas wishes, we have recommended your kennels and cattery to other animla owners as we feel Shady had a really good experience when she stayed with you. We will be using your facilities again as we feel this is the right place for Shady to have her holidays. The staff are really good with the animals and take time to give them lots of quality care.
Isla, Axl and Zephyr would like to take this opportunity to wish all the staff at Lodge Farm a Merry Christmas and New Year. Also to thank you all for being so kind to us during our holidays with you in 2011. We look forward to coming to stay again during 2012. With much love and thoughts from all three of us xxx
Thank you very much for the personalised addressed Christmas card for our young puppy Smudge. A nice touch. We wish all the staff at Lodge Farm a very Merry!!! Christmas and look forward to seeing you again in the New Year. We know Smudge is in good hands as he never looks back at us when we leave him as he trots off to his kennel wagging his tail!
Thank you for all your good wishes. Merry Christmas everyone. Helen
Thank you for looking after Charlie while we were away getting married in Greece back in Sept. I was very nervous due to his medical condition but I am so happy he stayed with you in the Cattery. Charlie came out a very different cat more friendly in the house and energetic so I dont know how you did it but thank you. He will definately stay with you when we are away in the future and I will be recommending you to others. Lindsey x
Thank you Lindsey. It is always good to hear how they are when they get home. x
Thank you. It is always a pleasure to have your three here x